Privacy Policy

Effective Date: Jun 19, 2025
Website: https://chudubags.com

Chu Du (“we,” “our,” “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or purchase from our store, we may collect the following types of information:

Personal Information

  • Your name, shipping address, billing address, payment information, email address, and phone number.

Device Information

  • Information about your device, including IP address, browser type, time zone, and some cookies that are installed on your device.

Order Information

  • Products you viewed or purchased, order history, and payment details.

Customer Support

  • When you contact us, we may collect information to assist you such as the content of the messages or emails.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including sending confirmation emails and updates.

  • Improve our website and shopping experience.

  • Communicate with you about new products, promotions, or updates.

  • Screen orders for potential risk or fraud.

  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We share your information with third-party services only when necessary to operate our business. These may include:

  • Shopify (our e-commerce platform)

  • Payment gateways (e.g., Stripe, PayPal)

  • Shipping providers

  • Email marketing services (e.g., Klaviyo)

We do not sell or rent your personal information to third parties.

4. Cookies

We use cookies to:

  • Remember your shopping cart

  • Understand how you interact with our site

  • Improve performance and personalization

You can control cookies through your browser settings. Disabling cookies may affect certain site features.

5. Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

You can request deletion of your data by contacting us at support@chudubags.com.

6. Security

We implement reasonable security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update your data

  • Request deletion

  • Object to data processing

  • Withdraw consent

To exercise these rights, email us at support@chudubags.com.

8. Third-Party Services

Our site may include links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our site means you accept any updated terms.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:
📧 support@chudubags.com